How can I search for products by brand?
Yes, we have over 1,000 brands available on the website, all of which appear a filter on the left hand side of the product list.
Why can't I buy some products directly from the list?
In some products there are variants, usually sizes, measures or colours that you can select within that product, so you would need to enter the product and select the variant you want.
How can I send my order to another address?
Yes, you can manage your usual addresses the area of customer and when confirming the order you can change your usual address for one of them, or write down the address on the order confirmation if it is a one-off delivery.
What payment methods are available?
On the website we have Bizum, card, Paypal and transfer available. You just have to select it at the end of your order and it will take you directly to the payment gateway.
How can I save items to the cart and order them later?
Yes, in our sector it is usual that many needs appear throughout the day, you can add them to the cart and at the end of the day or whenever you want to send the order.
How long does a shipment take?
Within the list of products we have more than 12,000 references with 24-48 hours delivery. There are another 30,000 references on the website that have a delivery time of 7 days. Your order will be sent complete in 24-48 hours if it does not have any references that have a delivery time of 7 days. You will be able to distinguish them because the delivery time of the product is marked on the product page.
How can I check the status of my order?
There is an order section in the area of customer, which shows the status of your order. If the order has already been sent you can check the status of the order in the Delivery note history tab. In the orders tab, only orders processed on the website will appear, while in the delivery note history tab, orders that have not been processed on the website will also appear.
Is there a way to place orders without having to search for the products?
Yes, there are different ways to streamline the ordering process.
How do I change the default unit of measure?
In almost all products you will see a small box by default to place an order (usually 6-12 units), if you do not want to order that amount and want to order less you can change the default amount by entering the product sheet and selecting another one. In some products the unit will not be available and you will only be able to order by boxes, they are usually products that are cheap and small and could be lost or damaged by removing them from the small box.