INTRODUCCTION
These General Conditions of Use, Conditions of Sale and Privacy Policy, regulate the use of the website
www.bresme.com, which belongs to Bresme Madrid S.L.. Bresme
Madrid S.L. is a Spanish company with registered office in Avenida de la Constitución, 248. Polígono Industrial
Monte Boyal, 45950 Casarrubios del Monte, Toledo (Spain), registered in Toledo Mercantile Registry, Tome 1015, Folio
40 Page TO 154705 1st Registration- CIF B45460169. Sole administrator: Rubén Bresme Alonso.
Article 1. Object
These Conditions establish the rights and obligations of all users of Bresme Madrid S.L. in relation to the products
and services we offer through our website www.bresme.com.
Please read carefully both theses Conditions and our Privacy and Intellectual Property Policy before placing your
order and confirming your payment. These conditions can be modified, so you should read them before placing each
order. Therefore, you should not place any order if you do not agree with all the Conditions, Privacy Policy and
Intellectual Property Policy.
You are bound by these Conditions, Privacy Policy and Intellectual Property Policy by using the website
www.bresme.com or placing an order through it.
Article 2. Prices
The prices that appear in www.bresme.com are in
Euros without tax. Therefore, the prices will be increased by adding transportation costs and tax, which will be
born by the client. Shipping costs are specified in the section of “Shipping and Returns”.
Article 3. Forms of Payment
The accepted forms of payment are described in Payment Methods.
Article 4. Availability
Geographic availability: The articles offered through this website will only be available in Peninsular Spain and the
Balearic Islands.
Product availability: Bresme Madrid S.L. will make all the effort to satisfy the requests of its
customers. But all orders are subject to the product availability, in this sense, if there are difficulties in their
supply or if there are no items in stock, we reserve the right to provide you with information about alternative
products. We will refund the amount that you paid if you do not wish to order theses alternative products.
Article 5. Shipping, Delivery Time and Claims
You can select the shipping methods that are described in shipping.
Claims, doubts or suggestions service: For any type of claim, doubt or suggestion, you can contact us in our store:
Bresme Madrid S.L. - CIF- B45460169
Avda. de la Constitución, 248
Polígono Industrial Monte Boyal
45950, Casarrubios del Monte
Toledo (Spain)
Or by phone 918170990
Or by email info@bresme.com
Article 6. Order
Placing an order on our website www.bresme.com means you accept
the prices, the products descriptions and the general conditions of sale, which will be the only one applicable to
the contract thus concluded.
When place the order, you will provide your email address, postal address and / or other contact information, and you
shall be aware that we may use this information to contact you if necessary.
If you choose to pay by credit card when placing an order on our website www.bresme.com, you guarantee that we are fully authorized to use it. Only those people who
are with the necessary legal capacity to sign contracts of the goods and services on this website can place orders.
To place an order, you must follow the online purchase procedure till payment. After this, you will receive an email
acknowledging receipt of your order ("Preparation in progress"). This does not imply that your order has been
accepted, since it constitutes an offer you made of buying products. All orders are subject to our acceptance and we
will confirm such acceptance by sending you an email in which we confirm that the products are being shipped (“Order
Confirmation”). The contract for the purchase of products between us (Contract) will be formalized only after we
send you that Shipping Confirmation.
Only those products listed in the Shipping Confirmation will be the object of the Contract. We will not be obliged to
supply you with any other products that may have been ordered until we confirm the shipment in a separate Shipping
Confirmation.
In case of lack of stock, consumers have the rights to recover the amount they paid within 24 hours.
The seller establishes a maximum period of executing the order in 30 days from the conclusion of the
contract.
Article 7. Warranty of the Purchased Products
Bresme Madrid S.L., company that owns www.bresme.com,
guarantees according to current laws and the following conditions of all the products it distributes.
The consumer can go to both the seller and the manufacturer of the products, who will be responsible for any lack of
conformity that appears within two years from the dates of the products being delivered. (one year warranty for
products that are purchased by professionals).
When the lack of conformity appears after 6 months and in doubtful cases, the manufacture may require an independent
expert report to process warranty claims. There will be no problem to process claims in obvious cases of malfunction
or irregular operation during the warranty period.
For products provided of manufacturers that has a warranty of more than 2 years established by current Law, warranty
claims must be processed directly with the manufacturer. www.bresme.com. will not be responsible for warranty claims
of such assumptions.
Conditions for companies and distributors: When the customer is a distributor, or invoices as a company (not a
natural person), the shipping costs to our facilities will always be paid by the customer, since the law on consumer
goods does not regulate the sale between companies. In addition, the warranty in these cases will be the one
stipulated by the manufacturer of the products.
The consumer may claim to the seller when the product is not in accordance with the contract:
- The goods acquired do not conform to the description given by the seller.
- The goods acquired are not suitable for the users to which consumer goods of the same type are always used.
- The goods acquired are not suitable for the special use that required by the consumer and the seller has
accepted.
- The goods acquired do not have the expected quality and performance, especially considering the public
statements (advertising, brochures, labeling...) about its specific characteristics made by the seller or the
manufacture.
Warranty Cancellation
The warranty maybe voided for the following reasons:
- Incorrect use, handle or maintain by the customer.
- Components burned by surges or electrical current surges.
- Broken or damaged Components subject to the impact.
- Incorrect repair, modification or extension by the computer of the customer.
- Ultimately, any damaged material or with obvious signs of improper handling will not be accepted.
The Warranty does not cover
The warranty does not cover the defects caused by improper use of the products and /or handling not necessarily to
establish its nature, characteristics or operation. In such cases, the consumer shall be responsible for repairing
the product. Therefore, the following situations are excluded from the warranty:
- Defects and deterioration caused by external events, accidents, mainly electrical accidents, wear and tear and
use.
- Products modified or repaired by the customer or any other person not authorized by www.bresme.com.
After-sales Service
The consumer and user may process warranty by contacting www.bresme.com. However, there are certain manufacturers
that directly manage breakdowns /defects/incidents that occur in their products to provide a quality after/sales
service and reduce time. In this case, the customer may choose to take or send the damaged product directly to the
manufacturer's after-sales department at no cost.
After-sales Service in Spare Part of a Durable Nature
The supply of spare parts for durable goods is guaranteed for a period of five years from the production date.
For any question or request for information, you can contact the Customer Service and After-sales
Service either by email at info@bresme.com or by phone at 91 817 09 90.
Article 8. Return Policy
The return policy that Bresme Madrid S.L. applies to products purchased at www.bresme.com can be found at the Return Policy Article 9.
Responsibility and exemption from liability.
Article 9. Liability and disclaimer of liability
The photographs and reproduced texts that present the products offered are merely informative. Being able to
introduce the photographs, accessories that are not in the price list, in case of doubt, you can contact the
Customer Service either by email at info@bresme.com or by phone at 91 817 09 90. However, the economic consequences
of administrative or management errors that are not related to the consumer and user will not be attributable.
The responsibility of Bresme Madrid S.L. in relation to any product purchased at www.bresme.com in any case, it will be strictly limited to the purchase price of products
and will not compromised by simple errors or omissions that may appear after taking all necessary precautions to
present the products.
Bresme Madrid S.L. can not be held liable for any damages (material, non-material or body) that are caused by
improper operation or use of the sold products. The same applies to possible modifications made to products by
suppliers. Bresme Madrid S.L. can not be held liable by a customer or a third party for indirect damages, operating
losses or loss of profit occurred by whatever means, even if said damage, loss or damage had been foreseeable by
Bresme Madrid S.L. or if its eventuality brought your attention.
Subject to the provisions of the preceding paragraphs, the liability of Bresme Madrid S.L. under these general terms
and conditions may not exceed an amount equal to the sums paid following the transaction at the origin of such
liability, whatever the cause or form of the action in question.
Bresme Madrid S.L. can not he held responsible for the breach of the contract signed in the event of finish of stocks
or unavailability of the product, due to force majeure, interruption of activity or total or partial strike,
especially of the postal services and means of transportation or communications, floods or fire.
The provisions of this clause will not affect your rights acknowledged by law as a consumer, nor your right to
withdraw from the contract.
In the event of a dispute, the customer may first contact Bresme Madrid S.L. to reach an amicable
resolution.
Article 10. Notifications
Applicable regulations require that part of the information or communications we send to you be in
writing. By using the website www.bresme.com, you agree that
most of the communications with us will be electronic. We will contact you by email or at the postal address you
provided when placing an order. For contractual purposes, your consent to use this electronic means of communication
and acknowledge that all contracts, notifications, information and other communications that we send to you
electronically comply with the legal requirements of being in writing. This condition will not affect your rights
acknowledged by law.
Article 11. Applicable Law and Jurisdiction
These general conditions are ruled by the Spanish Law. Both parties submit, at their choice, to the jurisdiction and
competence of the courts of Toledo and of the one that corresponds to the domiciles of the consumer and user, to the
place of fulfillment of the obligation or that in which the property is located.